How AI Service Hubs Will Redefine Citizen Interactions in 2026
Governments must move beyond chatbots, orchestrating end-to-end services that improve accessibility, efficiency and constituent experiences.
Governments must move beyond chatbots, orchestrating end-to-end services that improve accessibility, efficiency and constituent experiences.
Artificial intelligence agents can help state and local agencies improve service delivery and extend resources.
States were never meant to be fighting foreign actors, nor were local governments.”
Mark Raymond, CIO, Connecticut
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