Smart Cities Connect 2026: Raleigh’s AI Pilot Shines a Light on the Human Touch
The North Carolina city tested an artificial intelligence–powered digital assistant to improve customer service, but it didn’t work out.
The North Carolina city tested an artificial intelligence–powered digital assistant to improve customer service, but it didn’t work out.
Although artificial intelligence accelerates some results, good data and clear goals remain key to successful modeling projects.
States were never meant to be fighting foreign actors, nor were local governments.”
Mark Raymond, CIO, Connecticut
Learn how AI is helping IT teams manage risk and improve resilience.
Better visibility, segmentation and planning protect connected infrastructure from cyberthreats before vulnerabilities become serious problems.
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