Before being named CIO, Letchford worked in various IT jobs for the commonwealth, including as technical operations manager for the Virtual Gateway, an Internet portal developed by the Executive Office of Health and Human Services.
 More recently, as deputy CIO, Letchford managed the state’s IT infrastructure consolidation of 183 siloed data centers, 100 phone systems, 24 e-mail systems and 15 data networks. Prior to working for the commonwealth, he spent several years working for Procter & Gamble.