After more than a year on the job, Ahern identifies a convergence of threats that call for a unified response.

State and local agencies shouldn’t assume data stored in Software as a Service solutions or elsewhere can’t be lost.

The Virginia IT Agency documents some advantages and issues some warnings for the popular artificial intelligence technology.

The readily deployed customer relationship management tool boosts citizen interaction and streamlines internal processes.

Law enforcement agencies benefit from this rapidly evolving video surveillance technology.

This device is fast, robust and quickly connects to peripherals — all benefits to state and local governments.

From automation to security, software-defined data centers can benefit state and local governments.

Administrators must train frontline employees, identify critical systems and implement identity management, among other actions.

Around the nation, agencies strive to adopt tools for better communication with their constituents.

Single sign-on applications offer a simple and affordable way to authenticate employees.

Transportation systems seek to ensure their buses travel routes that meet residents’ needs.

As data becomes more critical and varied, agencies take different approaches to protecting it.

As Ransomware as a Service proliferates, cities should ensure that they can restore data quickly to maintain functions.

The rising trend provides benefits for officials, employees and citizens while saving time and resources.

Local officials highlight tech concerns prior to the NACo Annual Conference and Exposition, running July 21 to 24.