January/February 2006
Features
On-the-Spot Computing Drives State Revenue
The New York Lottery and Indiana's Hoosier Lottery use Tablet PCs to help their sales forces increase revenue and work more efficiently. These mobile devices also help states like Florida capture unpaid sales taxes.
Indiana Nets Big Savings
The state's e-commerce approach to fishing and hunting licensing — using onsite thin-client computers — transforms the supply chain.
Cover Story »
IT's Post-Katrina Scramble
Effective disaster planning involves far more than simply backing up systems and data. The key is to keep critical government operations functioning.
Departments
Tech Trends:
Ready for RFID?
Government agencies embrace radio frequency identification (RFID) to speed library operations and payments at highway tollbooths, and to track everything from office files to hurricane victims.
Exit Interview:
E-Community on the Beach
David Sullivan, former CIO of Virginia Beach, Va., offers advice for maximizing e-government initiatives.
Interview:
State's First-Ever CIO Drives Technology — and Transformation
After steering massive transformation at the Peace Corps, Minnesota CIO Gopal Khanna brings his expertise to the state's Drive to Excellence initiative.
Case Study:
Record Keepers
Washington state builds the nation's first centralized, automated digital archive -- from the ground up.
Case Study:
Portal Power
Utah.gov is not only transforming the way citizens and organizations interact with the state government, it's also saving money, boosting productivity and helping to bring business to the state.
Tech Focus:
Outsourcing Evolves
The trend toward outsourcing government IT is gearing up, and state and local governments are finding innovative approaches to manage this challenging issue.
Tech Trends:
Wireless Access Control
Follow these guidelines to protect the confidentiality and integrity of e-mail and other data broadcast over a wireless network.
Best Practices:
Reporting Spam vs. Deleting It
Taking a more proactive approach to reporting spam and e-fraud may be the best way to eliminate spammers once and for all.
Best Practices:
Recycling Revisited
Popular exchange/sale programs let state and local government organizations safely and legally dispose of IT equipment -- and even get some return on their investment.
Opinion
Letter from the Editor:
Change Agents
It's natural to resist change. But change is imperative for local and state agencies to achieve their goals.
